FAQ
At Throughmykitchen we believe our ready-to-eat meals stand out from the crowd in several key ways. Firstly, our emphasis on quality ingredients sourced from trusted suppliers ensures that every bite is bursting with flavor and nutrition. Secondly, our meticulous meal development process focuses not only on taste but also on achieving the perfect balance of protein, carbs, and veggies in every dish. Additionally, our commitment to freshness sets us apart—each meal is carefully sealed to preserve its quality, giving you the convenience of a quick meal without compromising on taste or nutrition. Lastly, our dedication to customer satisfaction means that we're always striving to innovate and improve, ensuring that every meal we offer exceeds expectations. With Throughmykitchen you're not just getting a meal; you're getting a culinary experience crafted with care and passion.
2. How do you ensure the freshness and quality of your meals?
Each of our meals is carefully sealed using state-of-the-art packaging techniques, locking in flavor and freshness. When stored properly, our meals can stay fresh for an extended period. When frozen, they can typically maintain their quality for up to12 months without compromising taste or nutritional value. Similarly, when refrigerated, our meals remain fresh for days, giving you flexibility in meal planning while maintaining optimal freshness.
3. Are your meals suitable for specific dietary preferences or restrictions?
Our meals are designed to accommodate various dietary preferences an restrictions, making them suitable for a diverse range of consumers. Whether you follow a vegetarian, vegan, gluten-free, or dairy-free diet, our menu offers options that align with your specific dietary needs. Additionally, we provide clear labeling and detailed ingredient information to help customers make informed choices based on the individual preferences and restrictions
4. How do I heat or prepare your meals?
To heat or prepare our meals, simply take them straight from the freezer to the microwave for 7 minutes, or pop them into the oven at 400 degrees for 35 minutes. However, we recommend following the label instructions for precise heating guidance to ensure the best results. Enjoy the convenience of our ready-to-eat meals with hassle-free preparation!
5. Where can I buy your meal?
At Throughmykitchen we currently exclusively sell our products online through our website. This allows us to maintain direct control over the quality and freshness of our meals, ensuring that they reach you in the best possible condition. However, we're excited about then possibility of expanding into retail stores in the future, so stay tuned for updates on where you might find our products near you. In the meantime, you can explore our full range of offerings and place your orders conveniently through our website.Thank you for your support and understanding as we continue to grow!
6. How long do your meals stay fresh?
At Throughmykitchen we take great care to ensure that our meals stay fresh from our kitchen to your table. Each of our meals is carefully sealed using state-of-the-art packaging techniques, locking in flavor and freshness when stored properly, our meals can stay fresh for an extended period. When frozen, they can typically maintain their quality for up to 8 months without compromising taste or nutritional value. Similarly, when refrigerated, our meals remain fresh for days, giving you flexibility in meal planning while maintaining optimal freshness. Whether you choose to freeze or refrigerate, you can trust that our meals will deliver the same delicious taste and quality you expect, whenever you're ready to enjoy them.
7. Do you offer customizable meal options?
At Throughmykitchen, we pride ourselves on offering a diverse range of meal options to cater to every palate and dietary preference. Our menu features a variety of delicious prepackaged meals, carefully crafted by our culinary experts to ensure a perfect balance of protein, carbs, and veggies in every bite. Additionally, for those seeking a more personalized touch, we offer prepackaged meal options where customers can select their preferred proteins, carbs, and veggies or create a meal tailored to their tastes. Whether you're looking for convenience or craving something specific, we've got you covered with our wide selection of meal choices. Explore our menu today and discover the perfect meal for you!
8. Are your ingredients sourced sustainably?
At Throughmykitchen, we are committed to sustainability at every step of our operation, including the sourcing of ingredients. We prioritize sourcing from trusted suppliers who share our values and adhere to sustainablefarming practices. This includes supporting local farmers whenever possible, choosing organic and ethically sourced ingredients, and minimizing our environmental impact by reducing food miles and waste. By selecting sustainable ingredients, we not only ensure the quality and freshness of our meals but also contribute to a healthier planet. We are proud to be part of the movement towards a more sustainable food system and are continuously striving to improve our practices.
9. Can I order your meals in bulk for events or meal prep?
At present, we offer a 7-day meal option package, where customers have the flexibility to select from a variety of meal options. As a special promotion, when you choose any 7 meals from our menu, you'll receive an additional meal free of charge. This promotion not only allows you to enjoy a diverse selection of our delicious and nutritious meals but also adds extra value to your order. Explore our menu today and take advantage of this limited-time offer!
10. What is the nutritional information for your meal?
All our meals come with a detailed nutritional and ingredient list, providing our customers with transparency and empowering them to make informed choices about their meals. Whether you have dietary restrictions, specific nutritional goals, or simply want to know exactly what you're consuming, our comprehensive lists ensure that you have all the information you need to make the right choice for you. Enjoy peace of mind knowing that every meal you select from us is backed by clear and accurate nutritional information.
11. Can I freeze your meals for later consumption?
Our meals are designed to maintain their quality and taste even when frozen, allowing for convenient storage and enjoyment at a later date. You can confidently store our meals in the freezer for up to 8 months, ensuring that you always have a delicious and nutritious option on hand whenever you need it.
12. Do you offer subscription options for recurring order?
Subscribe to our newsletter on our website to stay informed about our latest menu offerings, special promotions, and exciting updates. Be the first to know about new meal options and exclusive deals delivered straight to your inbox. Join our community today and never miss out on what's available at Throughmykitchen.
13. Can I provide feedback or request new meal options?
Your feedback is valued and appreciated. We invite you to share your experience by leaving a review on our website. Your input helps us improve and ensures that we continue to provide the best possible service to our customers
14. What is your policy on returns or refund?
Please note that we do not accept returns on food items due to safety and hygiene reasons. However, if you have any concerns or issues with your order, please don't hesitate to contact our customer service representatives, who will be happy to assist you with refunds or replacements as necessary.
15. How do you ensure food safety in your production process?
In our production facility, food safety guidelines are rigorously implemented to ensure the highest standards of quality and hygiene. We follow strict protocols for cleaning, and sanitizing all equipment and surfaces, regularly conduct thorough inspections, and adhere to proper storage and handling procedures to prevent cross-contamination. Additionally, our staff undergoes comprehensive training on food safety practices to guarantee that every step of the production process is meticulously controlled and monitored.